// Help & Support
CLEAR ANSWERS
Everything you need to know about our process, pricing, and support.
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Development
It depends on what your requirements are. A basic website usually takes 7-14 days from planning to launch. We have done larger websites (CRM, Multi-vendor Online Stores) that have taken 3-6 months and are still in constant development.
The cost of development excludes Domain Registration, Hosting, Graphic Design (logo's etc.) & marketing.
We only offer custom built, coded from scratch web applications & websites. We dont use any pre-built CMS, website-builder software or templates.
We no longer offer development for these platforms. We focus exclusively on high-performance custom solutions.
It gives us 100% control of the development process and all custom features without depending on third party plugins. This ensures zero bloat and no incompatibility issues.
We utilize the TALL stack (Tailwind CSS, Alpine.js, Laravel, Livewire) along with MySQL and GSAP for high-end animations.
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Support
Yes. We offer premium maintenance support which varies from project to project, ensuring your application stays secure and updated.
Yes. We can assist with domain registration and setting up high-performance hosting environments for your project.
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Payments
For basic websites we require full upfront payment. For larger projects, we offer a split payment option (usually 50% deposit and 50% upon completion).
We only accept EFT payments. Banking details are provided with every invoice for secure transactions.
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The Studio
Dezine HQ is a 100% remote studio. We conduct all business online via Zoom or Google Meet, allowing us to work with clients globally.
Development: Mon-Thurs (9am - 4pm). Support: Available 7 days a week via email for critical issues.
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